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Varieties from the European CatalogueGrown in FranceSlow dryingDispatched within 24 working hours — before noonEU delivery — 24-72 hRight of withdrawal — 14 daysCertificate available — per batch

Frequently asked questions

Delivery, certificates of analysis, returns, legality: the answers to the questions we are asked most often, factual and jargon-free.

How do I choose between flower, resin and oil?

The format changes both the concentration and the unit of measurement. Flowers and resins are compared by the gram. Oils, dosed in milligrams, allow precise dosing. Every product page states the measured content so you can compare on a clear basis.

Do your products comply with French law?

Yes. Every batch is analysed by an independent laboratory using HPLC chromatography, which confirms a THC content below 0.30%, in line with the French and European legal framework. The real cannabinoid profile is reported on the product page, unrounded.

What does the displayed CBD percentage mean?

It is the cannabidiol concentration measured on the batch, expressed as a percentage of mass. A "9%" flower contains roughly 90 mg of CBD per gram. It is a measured value, not a marketing estimate.

Is CBD a medicine?

No. Our products are intended for adult use; they are not medicines and no property is claimed. If you take medication or are pregnant, ask your doctor or pharmacist before use.

Which countries do you deliver to?

We deliver to home addresses across the European Union. When payment opens, every order is dispatched within 24 working hours from Paris, tracking included, and delivery takes 2 to 4 days depending on the destination.

What are the delivery times and shipping costs?

Delivery costs €6.90 whatever the parcel weighs, and is free from €59 of purchase. Dispatch happens within 24 working hours, then delivery takes 2 to 4 days. The amount is shown again before you confirm the order, as our terms of sale provide.

How do I obtain the certificate of analysis (COA) for a batch?

Every batch is analysed by HPLC chromatography at an independent laboratory. The analysis is available on the product page, and the reference printed on the label can be entered after phytogrammes.com/lot/. For an archived batch, the contact page remains the right channel: we will email you the certificate.

How do I return a product or withdraw from my purchase?

You have fourteen days from delivery to exercise your right of withdrawal, without giving a reason. Products must be returned unused, unopened and with their seal intact; return shipping is at your expense. Unsealed products cannot be taken back, for hygiene reasons (article L221-28 of the French Consumer Code).

When will I be able to order?

The catalogue and your account are already open: create it, sign in, explore the lab. The opening of payment is announced on the home page and on each product page as soon as it is live.

What is the legal THC limit for CBD in France?

A hemp product is legal when its Δ⁹-THC is strictly below 0.3%. The threshold, set by the order of 30 December 2021, applies to the finished product, and the variety must be listed in the EU common catalogue. Every Phytogrammes batch states its HPLC-measured Δ⁹-THC.

What is a 120u hash?

“120u” refers to a 120-micron sieve. During trichome separation, in ice water or dry, that mesh keeps whole heads and lets finer debris through. A 120u is therefore a selective, solvent-free fraction whose content is read on the batch certificate.

What is the difference between a CBD flower and a CBD resin?

The flower is the dried top of the hemp plant; resin concentrates its trichomes, separated mechanically and then pressed. Weight for weight, resin holds more cannabinoids and terpenes, keeps differently and costs more per gram. Both are legal below 0.3% THC.

How do I read a certificate of analysis (COA)?

A reliable certificate names the laboratory and its ISO/IEC 17025 accreditation, the batch number and date, then the cannabinoids (CBD, CBDA, Δ⁹-THC, CBG) quantified by HPLC, the terpenes (GC-MS) and contaminants (heavy metals, pesticides). The batch on the certificate must match the one on the pouch.

Is CBD legal in France in 2026?

Yes. Selling and holding hemp products with Δ⁹-THC below 0.3% is legal for adults. Still banned: scheduled synthetic cannabinoids (H4CBD, HHC, THCP…), health claims and, since 15 May 2026, presenting CBD as a food.

Can a saliva test come back positive after CBD?

A saliva test targets Δ⁹-THC, not CBD. A legal product contains traces of THC, so a test may react depending on quantity and timing. The result depends on the product, the frequency and the device's threshold. We state the measured THC of every batch.

What is frozen hash?

Frozen hash is a resin made by freezing the plant at harvest, then separating the trichomes in ice water, without solvent. The cold preserves volatile terpenes; the texture is soft and the aroma close to the fresh plant.

What is piatella?

Piatella (or piattella) is a resin separated in ice water and then cold-cured under vacuum for several weeks. The word comes from the Italian “piatto” (flat). Curing yields a soft, creamy slab with a stable terpene profile, to be kept cold. Its CBD version stays below 0.3% THC.

How should CBD flowers be stored?

In an airtight glass jar, away from light, between 10 and 20 °C, at 55 to 62% relative humidity. Avoid the fridge (condensation) and thin plastic. Stored well, a flower keeps its terpenes for several months.

What is CBD pollen (dry sift)?

CBD pollen, or dry sift, is the trichome powder obtained by dry-sieving hemp flowers, without water or solvent. Unpressed or lightly pressed, it keeps the batch's terpene profile; its CBD content is measured by HPLC, as for a resin.

What does a CBD percentage of 15% mean?

15% CBD means 15 grams of cannabidiol per 100 grams of product, measured by chromatography (HPLC) on the batch sold. The figure varies from batch to batch; we show the value of the batch on sale, to one decimal, with no marketing rounding.

What is the difference between CBD and CBG?

CBD (cannabidiol) and CBG (cannabigerol) are two non-psychotropic hemp cannabinoids. CBG is the biochemical precursor of the others and is found in smaller amounts in the mature plant. Both are legal in France below 0.3% THC.

How can I tell whether a CBD shop is trustworthy?

Five things to check: a certificate of analysis per batch, a visible company number and address, a stated and compliant THC content, verifiable buyer reviews, and no health claim whatsoever. A shop that ticks all five documents what it sells.

How much does a gram of CBD cost in France?

In 2026 a CBD flower sells for €1.50 to €13 per gram depending on cultivation (outdoor, greenhouse, indoor) and quantity; a resin for €1.20 to €15 per gram depending on the method (pressed, dry sift, ice-o-lator, piatella). Tiers from 10 to 100 g divide the price by 2 to 4.

Does CBD get you high?

No. CBD is not psychotropic: it does not produce the effect of THC. A legal product contains under 0.3% THC, an amount not liable to cause intoxication. What “gets you high” in cannabis is Δ⁹-THC.

Can I fly with CBD?

Within France and the European Union, a legal CBD product (THC below 0.3%) can be carried; keep the original packaging, the invoice and the certificate of analysis. Outside the EU, legality depends on the destination: some countries ban every cannabis product, CBD included.

What is a terpene?

Terpenes are the aromatic compounds of hemp (myrcene, limonene, β-caryophyllene, linalool, pinene, humulene). They determine the smell and taste of a flower or resin. A laboratory quantifies them by GC-MS; the dominant terpene is named on each product page.

What is the difference between indoor, greenhouse and outdoor?

Indoor: grown under artificial light, dense buds, highest price. Greenhouse: under glass, natural light topped up, a middle ground. Outdoor: open field, autumn harvest, lowest price. CBD content depends on the batch, not the growing method: read it on the certificate.

How old do you have to be to buy CBD?

CBD products are sold to adults (18 and over) only in France. Serious shops refuse sales to minors; the products are neither foods nor medicines.

What is static hash?

Static hash is a pollen separated dry using static electricity: the trichomes detach from the plant matter and cling to a charged surface. Without water or solvent, the resulting fraction is fine and selective; its content is measured by HPLC on the batch.

Your question is not covered? The contractual detail is in our terms of sale and our team answers by email via the Contact page.